{"id":5939,"date":"2020-06-16T11:29:30","date_gmt":"2020-06-16T09:29:30","guid":{"rendered":"https:\/\/www.pktronicsgroup.com\/our-services\/rma\/"},"modified":"2021-02-22T15:40:51","modified_gmt":"2021-02-22T14:40:51","slug":"rma","status":"publish","type":"page","link":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/","title":{"rendered":"Maintenance &#038; RMA"},"content":{"rendered":" \n\n<div class=\"block une-colonne \" id=\"block_5f2171b9ba287\" >\n\n    <div class=\"bg-white py-6\">\n        <div class=\"container text-dark\">\n        \n            <h2 class=\"title-une-colonne pb-4 text-secondary\">Optimize your <u> costs and delays<\/u><\/h2>\n\n            <div class=\"text-une-colonne \"><p>Our customer satisfaction-based maintenance service provides you with specific assistance to help you optimize productivity while reducing operational risk.<\/p>\n<p><strong>Many of our competitors do not have a maintenance service and return faulty equipment to their suppliers in Asia<\/strong>. Their repair times and costs are greatly impacted by this distance. This has an immediate impact on your indirect costs (for example, production line downtime), which can quickly add up to tens or even hundreds of thousands of euros.<\/p>\n<\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n\n \n\n<div class=\"block block-texte-image \">\n\n\t<div class=\"bg-white py-6\">\n\n\t\t<div class=\"container\">\n\n\t\t\t<div class=\"row align-items-center\">\n\t\t\t\t\n\t\t\t\t<div class=\"col-lg-6\">\n\t\t\t\t\t\n\t\t\t\t\t<h2 class=\"text-secondary pb-5 \">Our <u>maintenance process<\/u><\/h2>\n\t\t\t\t\t<p>Repairs are monitored in <strong>real time<\/strong>, a first diagnosis is usually made within 8 days maximum and a quote is sent to you.<\/p>\n<p>Our maintenance process also leads us to offer you <strong>preventive maintenance<\/strong> (replacement of certain elements considered vulnerable). The final phase involves <strong>cleaning your device<\/strong>.<\/p>\n<p>To enable us to reduce the downtime of your equipment, a large stock of spare parts has been built up specifically for the after-sales service. The components stored are in line with our best-selling products, with our customer contracts or concern equipment that is in the process of becoming obsolete to guarantee you a longer product life.<\/p>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"col-lg-6 mb-5 mb-lg-0 order-first\">\n\t\t\t\t\t\n\t\t\t\t\t<img width=\"473\" height=\"500\" src=\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance-473x500.jpg\" class=\"img-fluid\" alt=\"Maintenance produit informatique\" loading=\"lazy\" srcset=\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance-473x500.jpg 473w, https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg 671w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/>\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n \n\n<div class=\"block block-texte-image \">\n\n\t<div class=\"bg-white py-6\">\n\n\t\t<div class=\"container\">\n\n\t\t\t<div class=\"row align-items-center\">\n\t\t\t\t\n\t\t\t\t<div class=\"col-lg-6\">\n\t\t\t\t\t\n\t\t\t\t\t<h2 class=\"text-secondary pb-5 \">Our <u>guarantee<\/u><\/h2>\n\t\t\t\t\t<p>PKTRONICS offers <strong>maintenance solutions<\/strong> adapted to the requirements of all its customers. After repairing the equipment, we send you back a product that guarantees the<strong> reliability and durability<\/strong> of your equipment. Our maintenance service is composed of technical experts trained by our suppliers.<\/p>\n<p>To meet each of your needs, our maintenance solutions are modular: we define together your needs and the associated services, as well as the level of service that suits you (intervention time, return to service, retrofit&#8230;).<\/p>\n<p>&nbsp;<\/p>\n\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"col-lg-6 mb-5 mb-lg-0 order-last\">\n\t\t\t\t\t\n\t\t\t\t\t<img width=\"540\" height=\"390\" src=\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/10\/SAV-1-540x390-1.jpg\" class=\"img-fluid\" alt=\"Fiche RMA\" loading=\"lazy\" \/>\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<div class=\"block form-deux-col-questions py-6 with-titre-fond \" id=\"block_5f070bb143715\" >\n\n    <div class=\"container\">\n        <div class=\"row \">\n            <div class=\"col-lg-6\">\n                <h2 class=\"text-secondary mb-5\">Return procedure <br> <u> of material for SAV<\/u><\/h2>\n                <div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f6563-o1\" lang=\"fr-FR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5939\/#wpcf7-f6563-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"6563\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.2\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6563-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:6563,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-lastname\"><input type=\"text\" name=\"your-lastname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>What&#8217;s your name?*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-firstname\"><input type=\"text\" name=\"your-firstname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>What&#8217;s your first name?*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>Your e-mail address*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap telephone\"><input type=\"tel\" name=\"telephone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>Your phone number*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-entreprise\"><input type=\"text\" name=\"your-entreprise\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <label>Company*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap address\"><input type=\"text\" name=\"address\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <label>Street number and street name*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap cp\"><input type=\"text\" name=\"cp\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>Postal code*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap city\"><input type=\"text\" name=\"city\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>City*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-modele\"><input type=\"text\" name=\"your-modele\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><Label>Model*<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-idproduct\"><input type=\"text\" name=\"your-idproduct\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><Label>ID product<\/label>\n<\/div>\n<div class=\"form-group\">\n   <span class=\"wpcf7-form-control-wrap your-nbserie\"><input type=\"text\" name=\"your-nbserie\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><label>serial no.*<\/label><span>Please request one RMA by product.<\/span>\n<\/div>\n<div class=\"form-group form-group-textarea\">\n   <span class=\"wpcf7-form-control-wrap problem\"><textarea name=\"problem\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span><br \/>\n   <Label>Problem(s) found*<\/label>\n<\/div>\n<div class=\"form-group form-group-textarea\">\n   <span class=\"wpcf7-form-control-wrap area\"><input type=\"text\" name=\"area\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" \/><\/span><br \/>\n   <label>Additional comment<\/label>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap confirmation\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"confirmation\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">By registering, you confirm that you consent to the hosting and processing of your personal data by PKTRONICS Group under the conditions described in the <a href=\"\">Privacy statement<\/a>.<\/span><\/label><\/span><\/span><\/span><\/p>\n<p class=\"small pt-3\">This site is protected by reCAPTCHA. <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\">Privacy policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\">Google&#8217;s terms of use<\/a> apply.<\/p>\n<p><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>            <\/div>\n            <div class=\"col-lg-6 mt-lg-0\">\n                                            <div class=\"content pl-lg-5 pl-0\">\n                                <h5 class=\"text-secondary\">Shipping Information<\/h5>\n                                <div class=\"accordion\" id=\"accordion\">\n                                    \n                                                            \n                                        <div class=\"mb-0 w-100\" id=\"heading0\">\n                                            <button class=\"btn btn-link btn-block text-left py-4 pl-0 collapsed\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse0\" aria-expanded=\"false\" aria-controls=\"collapse0\">\n                                                New shipping instructions                                                <i class=\"far fa-chevron-down\"><\/i>\n                                            <\/button>\n                                        <\/div>\n                                    \n                                        <div id=\"collapse0\" class=\"collapse\" aria-labelledby=\"heading0\" data-parent=\"#accordion\">\n                                            <div class=\"card-body\">\n                                                <p>Please return the goods in their original packaging, properly protected and mention the RMA number on the packaging, to the following address:<\/p>\n<p>PKTRONICS<br \/>\n43 rue du Bois Chaland<br \/>\nZI du Bois Chaland<br \/>\n91090 Lisses<\/p>\n<p><strong>You must obtain a return number assigned by the after-sales service,<\/strong> without this RMA number, the material will be refused or returned to the sender at his expense.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                  \n                                                                    \n                                        <div class=\"mb-0 w-100\" id=\"heading1\">\n                                            <button class=\"btn btn-link btn-block text-left py-4 pl-0 collapsed\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse1\" aria-expanded=\"false\" aria-controls=\"collapse1\">\n                                                What should I indicate in the return form                                                <i class=\"far fa-chevron-down\"><\/i>\n                                            <\/button>\n                                        <\/div>\n                                    \n                                        <div id=\"collapse1\" class=\"collapse\" aria-labelledby=\"heading1\" data-parent=\"#accordion\">\n                                            <div class=\"card-body\">\n                                                <ul>\n<li>Fill out the form carefully (fields marked with an * are mandatory). Any erroneous information may cause a delay in the procedure.<\/li>\n<li>You will automatically receive your RMA number. <strong>Please note that for each product you return to us, you must request an RMA number.<\/strong><\/li>\n<li>Please return the product in its original packaging if possible or properly packed. Products returned badly packaged and damaged by transport cannot be taken under warranty. Please indicate the RMA number legibly on the packaging. The return to our premises is at your expense.<\/li>\n<\/ul>\n                                            <\/div>\n                                        <\/div>\n                                  \n                                                                    \n                                        <div class=\"mb-0 w-100\" id=\"heading2\">\n                                            <button class=\"btn btn-link btn-block text-left py-4 pl-0 collapsed\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse2\" aria-expanded=\"false\" aria-controls=\"collapse2\">\n                                                Questions related to the warranty of your equipment                                                <i class=\"far fa-chevron-down\"><\/i>\n                                            <\/button>\n                                        <\/div>\n                                    \n                                        <div id=\"collapse2\" class=\"collapse\" aria-labelledby=\"heading2\" data-parent=\"#accordion\">\n                                            <div class=\"card-body\">\n                                                <ul>\n<li><em>In the case of equipment under warranty<\/em>\u00a0(attention there are exclusions see our <a href=\"https:\/\/www.pktronicsgroup.com\/en\/terms-and-conditions-of-sale\/\">Terms and Conditions<\/a>).<br \/>\nOur technicians proceed with the repair and the material is returned to you at our expense.<\/li>\n<li><em>In the case of equipment out of guarantee<\/em><br \/>\nAfter expertise, an estimate is sent to you (within 8\/10 days except vacations). As soon as we receive your written agreement, our technicians will proceed with the repair according to the terms of the estimate.<\/li>\n<\/ul>\n                                            <\/div>\n                                        <\/div>\n                                  \n                                                                    \n                                        <div class=\"mb-0 w-100\" id=\"heading3\">\n                                            <button class=\"btn btn-link btn-block text-left py-4 pl-0 collapsed\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapse3\" aria-expanded=\"false\" aria-controls=\"collapse3\">\n                                                I would like to contact PKTRONICS                                                <i class=\"far fa-chevron-down\"><\/i>\n                                            <\/button>\n                                        <\/div>\n                                    \n                                        <div id=\"collapse3\" class=\"collapse\" aria-labelledby=\"heading3\" data-parent=\"#accordion\">\n                                            <div class=\"card-body\">\n                                                <p>You can also contact us by email at <a href=\"mailto:sav@pktronicsgroup.com\">sav@pktronicsgroup.com<\/a>.<\/p>\n<p>In order for us to process your request as soon as possible, do not forget to attach the references of your product or order.<\/p>\n                                            <\/div>\n                                        <\/div>\n                                  \n                                                                        <\/div>\n                            <\/div>\n                        <\/div>\n                                <\/div>\n        <\/div>\n    <\/div>\n\n    <!-- Modal -->\n<div class=\"modal fade\" id=\"formRMA-send\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"exampleModalCenterTitle\" aria-hidden=\"true\">\n  <div class=\"modal-dialog modal-lg modal-dialog-centered\" role=\"document\">\n    <div class=\"modal-content p-lg-4 p-3\">\n      <div class=\"modal-header\">\n        <h4 class=\"modal-title text-primary\" id=\"exampleModalLongTitle\">Le formulaire nous a bien \u00e9t\u00e9 soumis<\/h4>\n        <button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n          <span aria-hidden=\"true\">&times;<\/span>\n        <\/button>\n      <\/div>\n      <div class=\"modal-body\">\n        <p class=\"mb-4\"><b>Voici un r\u00e9capitulatif des informations que vous nous avez soumis :<\/b><\/p>\n        <p class=\"mb-2\">Num\u00e9ro de demande : #<span class=\"nbDossier\"><\/span><\/p>\n        <p class=\"mb-2\">Nom et pr\u00e9nom : <span class=\"name\"><\/p>\n        <p class=\"mb-2\">Adresse Email : <span class=\"email\"><\/p>\n        <p class=\"mb-2\">T\u00e9l\u00e9phone : <span class=\"telephone\"><\/p>\n        <p class=\"mb-2\">Entreprise : <span class=\"entreprise\"><\/p>\n        <p class=\"mb-2\">Adresse : <span class=\"adresse\"><\/p>\n        <p class=\"mb-2\">Mod\u00e9le : <span class=\"modele\"><\/p>\n        <p class=\"mb-2\">Id du produit : <span class=\"idproduct\"><\/p>\n        <p class=\"mb-2\">Num\u00e9ro de s\u00e9rie : <span class=\"nbserie\"><\/p>\n        <p class=\"mb-2\">Probl\u00e8me(s) : <span class=\"probleme\"><\/p>\n        <p class=\"mb-2\">Commentaire suppl\u00e9mentaire : <span class=\"commentaire\"><\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3535,"parent":5912,"menu_order":90,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance &amp; RMA - PKTRONICS Group<\/title>\n<meta name=\"description\" content=\"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance &amp; RMA - PKTRONICS Group\" \/>\n<meta property=\"og:description\" content=\"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/\" \/>\n<meta property=\"og:site_name\" content=\"PKTRONICS Group\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-22T14:40:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"671\" \/>\n\t<meta property=\"og:image:height\" content=\"709\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pktronicsgroup.com\/#website\",\"url\":\"https:\/\/www.pktronicsgroup.com\/\",\"name\":\"PKTRONICS Group\",\"description\":\"Smart technologies for critical missions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pktronicsgroup.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg\",\"contentUrl\":\"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg\",\"width\":671,\"height\":709,\"caption\":\"Maintenance produit informatique\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#webpage\",\"url\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/\",\"name\":\"Maintenance & RMA - PKTRONICS Group\",\"isPartOf\":{\"@id\":\"https:\/\/www.pktronicsgroup.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#primaryimage\"},\"datePublished\":\"2020-06-16T09:29:30+00:00\",\"dateModified\":\"2021-02-22T14:40:51+00:00\",\"description\":\"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.pktronicsgroup.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our services\",\"item\":\"https:\/\/www.pktronicsgroup.com\/en\/our-services\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Maintenance &#038; RMA\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Maintenance & RMA - PKTRONICS Group","description":"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/","og_locale":"en_US","og_type":"article","og_title":"Maintenance & RMA - PKTRONICS Group","og_description":"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.","og_url":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/","og_site_name":"PKTRONICS Group","article_modified_time":"2021-02-22T14:40:51+00:00","og_image":[{"width":671,"height":709,"url":"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.pktronicsgroup.com\/#website","url":"https:\/\/www.pktronicsgroup.com\/","name":"PKTRONICS Group","description":"Smart technologies for critical missions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pktronicsgroup.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#primaryimage","inLanguage":"en-US","url":"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg","contentUrl":"https:\/\/www.pktronicsgroup.com\/wp-content\/uploads\/2020\/07\/Maintenance.jpg","width":671,"height":709,"caption":"Maintenance produit informatique"},{"@type":"WebPage","@id":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#webpage","url":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/","name":"Maintenance & RMA - PKTRONICS Group","isPartOf":{"@id":"https:\/\/www.pktronicsgroup.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#primaryimage"},"datePublished":"2020-06-16T09:29:30+00:00","dateModified":"2021-02-22T14:40:51+00:00","description":"Based in Lisses (91), our after-sales service meets the maintenance needs of our customers, with a repair time of 15 days.","breadcrumb":{"@id":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/rma\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.pktronicsgroup.com\/en\/"},{"@type":"ListItem","position":2,"name":"Our services","item":"https:\/\/www.pktronicsgroup.com\/en\/our-services\/"},{"@type":"ListItem","position":3,"name":"Maintenance &#038; RMA"}]}]}},"_links":{"self":[{"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/pages\/5939"}],"collection":[{"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/comments?post=5939"}],"version-history":[{"count":16,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/pages\/5939\/revisions"}],"predecessor-version":[{"id":9253,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/pages\/5939\/revisions\/9253"}],"up":[{"embeddable":true,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/pages\/5912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/media\/3535"}],"wp:attachment":[{"href":"https:\/\/www.pktronicsgroup.com\/en\/wp-json\/wp\/v2\/media?parent=5939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}