Privacy Policy

Personal Data

The supplier is required to collect and process the customer’s personal data, in accordance with the provisions of Law No. 78-17 of 6 January 1978 as amended relating to Information Technology, files and freedoms and European Regulation No. 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data (“RGPD”), the purpose of which is the execution and monitoring of the sales contract.
The data controller is the company PKTRONICS, SARL registered with the RCS of Evry under the number 798 815 965, whose registered office is located at 43 Rue Du Bois Chaland, 91090 Lisses, represented by Mr. Patrice KAUFFMANN, in his capacity as manager.

How your personal data is processed

The personal data that you communicate to us are processed for marketing purposes by PKTRONICS, acting as data controller in the sense of the regulations. They are used for the purpose of sending you communications or offering our customers and prospects effective and relevant services in relation to their business activity. Most of the personal data that we process for marketing purposes concerns our customers or prospects with whom we already have, or with whom we wish to develop a business relationship.

Personal data processed

The information we process for marketing purposes may be collected directly from you in the context of an online solicitation (e.g., contact form, downloading a resource) or in person (e.g., at an event).

Generally speaking, the data collected allows us to know your identity, your professional contact details, your position and your needs in relation to our activity. This data is likely to be supplemented by the exchanges and interactions you have with our teams.

Within the framework of our marketing practices, we respect the principles of relevance and minimization when collecting your data, i.e., only information that allows us to create, maintain or develop our business relationships is collected.

Data retention time

Your personal data is subject to limited retention. Personal data is kept for the period of limitation of the action relating to the sale, after which it may be archived, in accordance with the applicable legislative and regulatory provisions.

Access to your data

Your data are accessible by the marketing and sales teams of the PKTRONICS Group. This information allows our services to develop our business relationships. For technical and administrative reasons, they are also accessible by our IT services. Your data is stored on the territory of the Member States of the European Union. No transfer outside the European Union of the customer’s personal data is planned.

Your Rights

First, you can opt-out of receiving marketing communications by checking certain boxes on the forms we use to collect your personal data. You have the right to access, correct and delete your personal data. You may also object to the processing of your data for marketing purposes. This opposition may be made possible via the unsubscribe/unsubscribe links available from the communications you receive.

The customer has the possibility, by writing to the following e-mail address of :

Exercise a right of access, in order to know the personal data concerning him/her and the information referred to in article 15 of the RGPD ;

  • Request that any personal data concerning him/her that is inaccurate or incomplete be rectified;
  • Request that personal data concerning him/her be deleted in accordance with Article 17 of the RGPD ;
  • Request the limitation of the personal data concerning him/her under the conditions provided for in Article 18 of the GDPMR;
  • Receive personal data concerning him/her in a structured, commonly used and machine-readable format, transmit them to another data controller, or have them transmitted directly to him/her if technically possible;
  • File a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).

Cookie Usage Policy

Cookies are text files containing small amounts of information that are downloaded to your computer or smartphone when you visit our site. By recognizing your device, this information allows us to facilitate your user experience, or to provide you with better web services.
In general, a distinction is made between “session” cookies and “persistent” cookies. Session cookies help you to navigate our site efficiently, by remembering your user path from one page to another of the site, so that you are not asked to provide the same information several times, or to make the same settings several times. Session cookies are stored in temporary memory and deleted when the web browser is closed.
Persistent cookies, on the other hand, record the user’s preferences for the current visit, but also for subsequent visits. These cookies are stored on the hard drive of your device and are saved, even after you restart your browser, in accordance with the backup time assigned to them.

What types of cookies do we use?

  • Technical or necessary cookies:
    We use these cookies, for example, to ensure that our website is used by a human and not a robot.
  • Functional cookies :
    We use these cookies, for example, to record your language preference, or any other parameter you may have selected on the website.
  • Cookies for audience measurement :
    We use these cookies to establish statistics on the use and frequentation of the website. PKTRONICS Group uses the Google Analytics solution for this purpose. The information generated by these cookies is transmitted, stored and analyzed by Google. On this basis, Google compiles reports on the website activity and makes them available to PKTRONICS Group. These statistics allow us to improve the quality of the website.
  • Marketing Cookies :
    We use these cookies to collect information about the way you visit the website, such as page view activity and viewing time per page. This information is strictly anonymous, unless you agree to provide us with your contact information (e.g. contact form, white paper), in which case this information will be linked to your profile within our marketing tool and will be likely to direct our solicitations to offer you the most relevant services.
  • Cookies from third party sites:
    We may use cookies to provide you with features that build upon services provided by third party sites. These may include, but are not limited to :

    • Share buttons (e.g., Facebook, LinkedIn and Twitter)
    • Integrated tweets (ex: Twitter)
    • Videos broadcast on the site (ex: Youtube)

How long are cookies kept?

Cookies deposited during your visit to the site may be kept, either for the time you spend on them, or, at most, for a period of 13 months.

How do you manage cookies on your browser?

Cookies can be managed in different ways: you can allow, refuse or disable them. The total rejection of cookies can lead to making some of our services inaccessible or result in a less efficient use of the site.
We invite you to express your choices and modify your wishes in the configuration options of your browser.